Trail Runner Store Reviews

Trail Runner Store has an overall rating of 2.0 based on 5 reviews. Customer feedback on Trail Runner Store is mixed.

2.0/5.0

5 reviews

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All Trail Runner Store Reviews (5)
ednaflores3775
May 31, 2026
"Sizing was way off tbh"
These shoes ended up fitting way too tight on me, sadly. I was hoping they'd work out, but the sizing just felt off imo.
Pamela.shuck
February 03, 2026
"I was happy with these..."
I was happy with these shoes when they first arrived, and they looked fine out of the box. But after just a few runs, the soles started coming apart, which is really disappointing. I expected them to last a lot longer, and I feel like an apology would be fair for how quickly they wore out.
johnniebrown9899
January 25, 2026
"Shipping just felt way too slow"
The shipping took way longer than I expected. The tracking barely updated, so I was mostly just guessing where my order was. I don’t know, it just gave me a bad feeling about the whole process.
stacey.Sargent
January 10, 2026
"Support got back quick"
I reached out to support with a question and they got back to me quick. It did take one follow-up to fully sort out the issue, but in end it was fine and they helped me with what I needed.
marilyn1987
December 23, 2025
"Return was way more frustrating than it should’ve been"
I ordered a pair that didn’t fit, so I figured returning them would be straightforward, like it usually is with other stores. But this ended up being a whole hassle. Emails took days to get answered, different people told me different things, and weeks later I still hadn’t gotten my refund. I had to follow up more than once just to get anywhere. Compared to other places I’ve returned items to, this was really disappointing. I don’t think I’d order from them again.
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